Privacy Policy

Last updated: September 23, 2026

Keepsmith respects your privacy. This policy explains what information we collect through shopkeepsmith.com, why we use it, and the choices available to you.

Information we collect

  • Order information: name, billing details, email address, products purchased, order history, and related transaction details.
  • Account information: username, contact details, saved preferences, and account activity when you create an account.
  • Communications: information you provide when requesting help or contacting us.
  • Technical information: IP address, browser and device information, referring pages, cookies, site activity, security events, and download activity.

How we use information

We use information to process orders and payments, deliver digital purchases, provide customer support, maintain customer accounts, prevent fraud and abuse, improve the site, understand site performance, communicate about an order, and meet legal, accounting, and security obligations.

Payments

Payments are handled by third-party payment processors. Keepsmith does not receive or store your complete payment-card number. Payment providers process information under their own privacy policies and security practices.

Cookies and analytics

We and our service providers may use necessary cookies for shopping-cart, checkout, account, security, and site functions. We may also use analytics technologies to understand how visitors use the site. Browser settings may allow you to block or delete cookies, although necessary features may not work correctly without them.

When information is shared

We share information only as reasonably necessary with providers that help operate the store, including website hosting, ecommerce, payment processing, email delivery, analytics, security, and professional services. We may also disclose information when required by law, to protect rights and safety, or as part of a business transfer. We do not sell personal information for money.

Data retention and security

We retain information for as long as reasonably needed for orders, support, taxes, accounting, fraud prevention, legal obligations, and dispute resolution. We use reasonable administrative and technical safeguards, but no online system can be guaranteed completely secure.

Your choices

You may update account information through My Account. You may also contact us to ask about accessing, correcting, or deleting personal information, subject to information we must retain for legal or legitimate business reasons. Marketing messages, if offered, will include an unsubscribe method.

Children’s privacy

The site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes and contact

We may update this policy as our store, services, or legal obligations change. The revised date will appear at the top of this page. Questions or privacy requests may be submitted through our Contact page.